Create a new case within the case management system. A case owner username can be provided who must be a platform user unless fallbackToCompanyAdminUser is set to true.

post

https://cases.api.exizent.com/cases

Sample request:
POST /cases?fallbackToCompanyAdminUser=true
{
"companyCaseId": "my-own-reference-id-123",
"caseOwnerUsername": "[email protected]",
"deceased": {
"firstName": "Grace",
"lastName": "Hopper",
"dateOfDeath": "1992-01-01"
}
}

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Query Params

fallbackToCompanyAdminUser

boolean

Body Params

companyCaseId

string

required

length between 0 and 100

Your own company id to reference the case.

caseOwnerUsername

string | null

The email address of the user who will own the case. Will fall back to the logged-in user or the integration user if using client credentials, if not set.
Can be configured to fall back to a company admin user if the specified user is not found using the fallbackToCompanyAdminUser query parameter.
Do not use in conjunction with CaseOwnerId.

caseOwnerId

int32 | int32 | null

^-?(?:0|[1-9]\d*)$

The ID of the user who will own the case. Will fall back to the logged-in user or the integration user if using client credentials, if not set.
Can be configured to fall back to a company admin user if the specified user is not found using the fallbackToCompanyAdminUser query parameter.
Do not use in conjunction with CaseOwnerUsername.

deceased

object

required

Headers

content-type

string

enum

Defaults to application/json-patch+json

Generated from available request content types

Allowed:

Responses

201Returns the newly created case

400If validation fails

403If unauthorised